House of Nappies is happy to accept the return or exchange of all unopened and unused items provided they are still in their original packaging. However, we must be informed of the intent to return or exchange within 30 days of invoice.
Should you wish to exchange your items, you will be liable for the freight costs associated with returning your items to us as well as the costs to replace your item regardless of the value.
Should you wish to return an item; credits will be applied against your account which can be used for future orders or refund at the discretion of management.
All returns must be addressed to the following:
- House of Nappies
- 6 Dan Street
- Slacks Creek QLD 4127