Shipping Policy

General Information

House of Nappies uses various freight companies for all deliveries. All orders will be delivered to the address provided in the shipping details form upon checkout. If the incorrect address is provided to us, you will be liable for the cost of redirecting and or replacing the order. If you provide us with Authority To Leave (ATL), we will not be liable for goods that do go missing as per your instructions. If you do not provide ATL and you are not at home, you will be liable for the additional redelivery fee.

Delivery Fees

  • Flat Rate Shipping
    • Brisbane Metropolitan: $4.90
    • Sydney Metropolitan: $9.90
    • Melbourne Metropolitan: $14.50
  • Free Shipping
    • Brisbane Metropolitan: Orders over $100
    • Sydney Metropolitan: Orders over $100
    • Melbourne Metropolitan: Orders over $150
    • Adelaide Metropolitan: Orders over $300
    • Perth Metropolitan: Orders over $300
  • All other areas
    • Please use our shipping cost estimator

Delivery Times (business days) *

  • QUEENSLAND
    • Brisbane Metropolitan: 1 - 2 days
    • South East QLD: 1 - 2 days
    • Central QLD: 2 - 3 days
    • Far North QLD: 3 - 4 days
    • Far North QLD (Islands): 8 - 10 days
  • NEW SOUTH WALES
    • Sydney Metropolitan: 1 - 2 days
    • NSW Regional Areas: 2 - 3 days
  • VICTORIA
    • Melbourne Metropolitan: 2 - 4 days
    • VIC Regional Areas: 2 - 4 days
  • SOUTH AUSTRALIA
    • Adelaide Metropolitan: 3 - 5 days
    • SA Regional Areas: 3 - 5 days
  • WESTERN AUSTRALIA
    • Perth Metropolitan: 7 - 9 days
    • WA Regional Areas: 7 - 9 days
  • NORTHERN TERRIROTY
    • Darwin Metropolitan: 7 - 8 days
    • NT Regional Areas 7 - 8 days

* The delivery times stated above are approximate times only.